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DANA deposit and withdrawal

DANA is one of the most widely used mobile wallets in Indonesia and Southeast Asia. On autobot 77, DANA deposits are processed instantly — funds typically arrive within subject to verification of confirmation. To deposit via DANA, log into your account, navigate to the Deposit menu, select DANA, enter your desired amount (no fixed minimum), and confirm via your DANA app. Withdrawals to DANA follow the same process: select Withdraw, choose DANA, enter the amount, and confirm. Withdrawal requests are reviewed within subject to verification and funds arrive in your DANA wallet within subject to verification total. DANA transfers carry no additional fees on our platform. Account holders can make multiple deposits and withdrawals per day. If a DANA transaction fails, check your DANA app balance and contact our support team with the transaction reference number.

OVO and GoPay usage

OVO and GoPay are linked to your phone number and bank account, making them convenient for rapid deposits and withdrawals. To use OVO or GoPay on autobot 77, first link your wallet to your account during the KYC verification step. Once linked, deposits via OVO or GoPay are instant — funds arrive within subject to verification. Withdrawals follow the same process: select your preferred wallet, enter the amount, and confirm. Both OVO and GoPay withdrawals are processed within subject to verification. Account holders must have sufficient balance in their OVO or GoPay wallet before initiating a withdrawal. If your wallet is linked but a transaction fails, verify your balance and contact support. OVO and GoPay also support recurring deposits if you enable auto-top-up in your account settings.

BCA, Mandiri, BRI, BNI virtual account

We support virtual accounts (VA) from Indonesia's four major banks: BCA, Mandiri, BRI, and BNI. When you select bank transfer as your deposit method, we generate a unique VA code for your account. You can deposit to this VA code from any bank's mobile app or ATM. Deposits typically credit within subject to verification. To withdraw to a bank account, provide your bank name, account number, and account holder name during the withdrawal request. Withdrawals are processed within subject to verification and arrive in your bank account within 1–2 business hours. Bank transfers carry no additional fees on our platform. Each account holder receives one permanent VA code that remains active as long as your account is open. If you need to change your withdrawal bank account, contact support with updated details.

Fees, limits and verification

We do not charge deposit or withdrawal fees on any payment method. Minimum deposit amounts are descriptive (typically our welcome offer or equivalent) and vary by payment method. Maximum deposit and withdrawal limits depend on your account tier and verification level. New accounts have standard limits; higher tiers unlock increased limits. All account holders must complete KYC verification before their first withdrawal. KYC requires a valid ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or government letter). Verification typically completes within subject to verification. Once verified, you can deposit and withdraw without additional restrictions. If your KYC is rejected, contact support for guidance on resubmission.

Resolving a stalled transaction

If a deposit does not credit within the standard window, first check your payment provider's app to confirm the transaction was sent successfully. If the transaction shows as completed on your payment provider's side but has not credited to autobot 77, note your transaction ID and contact our support team immediately via live chat or email. Provide your account email, payment method, transaction ID, and the amount. Our team will investigate and either credit your account or process a refund within 2 hours. For withdrawals that are delayed beyond the standard window, contact support with your withdrawal ID and bank details. We will check the status with your bank and provide an update within 1 hour. In rare cases, a withdrawal may be held for additional verification — our team will notify you and guide you through the process.